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Alicia C. Shepard was appointed NPR's ombudsman in October 2007. In 2000, NPR was the first U.S. broadcast news organization to create an Ombudsman position.

Brooke Gladstone started out in print journalism, writing on defense policy, strip-mining, broadcasting and cable TV. Her freelance pieces (on topics ranging from orgasmic Russian faith healers to the aesthetics of Pampers to NPR's near fiscal crash) have appeared in the London Observer, the Boston Globe, the Washington Post and The American Journalism Review among others. She also covered public broadcasting for Current, wrote and edited theater, film and music reviews for The Washington Weekly.

A nationally recognized tastemaker with a broad knowledge of and passion for music, Rita Houston shapes the musical direction of WFUV's acclaimed City Folk® format. With the help of staff, Houston selects the songs that become part of City Folk®, establishes theme days and creates popular features like "New Release Monday" and "Guilty Pleasures Day." Well-known for her rapport with artists, she books the on-air interviews, hosting a number of them herself. Houston also serves as executive producer of the nationally distributed City Folk Live concert series, and produces annual benefit CDs of performances from WFUV's Studio A.

Larry Groce has been host and artistic director of West Virginia Public Radio's Mountain Stage since its beginning in 1983. His taste and personality have helped set the tone of this long running radio and television series.

Writer and blogger Lee Hill is a multimedia journalist and founding producer of Tell Me More hosted by Michel Martin – the first NPR program to begin as an open online project and evolve into an award-winning daily, national news and talk show with its own blog. He can be heard weekly – both on-air and online – reporting on happenings in the blogosphere as the show's "digital media guy" in the Tell Me More's Friday "BackTalk" segment.

Mark Stencel is managing editor for digital news. He is responsible for overseeing the journalism on NPR's website and other platforms and gizmos.

Though she started her broadcasting career as a news reporter, City Folk Morning host Claudia Marshall is a music lover at heart — she's from Motown, after all.

Alex Kellogg is a correspondent on NPR's National Desk who covers diversity-related issues and how these act as social, political and economic forces shaping our country. One focus for Kellogg in this newly created position is on the convergence of ethnicity, race, politics, media and government.

Trey Graham edits and produces arts and entertainment content for NPR's Digital Media division, where among other things he's helped launch the Monkey See pop-culture blog and NPR's expanded Web-only movies coverage. He also helps manage the Web presence for Fresh Air from WHYY.