“Hello,” the call began. “This is a prepaid debit call from an inmate at the Virginia Department of Corrections.”
Madison Buchanan, a 19-year-old college student, pressed 0 to accept the call and was connected to Jacob Alan Shouse, Offender Number 1101441.
“I want to thank you so much for helping me out with this,” Buchanan said.
“Yeah, yeah, it’s fine,” Shouse replied. “I’m all about new friends, new advocates, activists, anything positive.”